Why Choose Shield?

Shield Operations is flexible, professional and cost-effective and is trusted throughout the UK to produce results time and time again.

We work with corporate clients and are the preferred partner of several major UK retailers, county councils and insurance companies

About Shield Operations

After working in the surveillance and investigations arena for government authorities and within the private sector for many years, the Shield Operations founder members had gained a unique insight into the product that was on offer, along with its costs and shortfalls. These shortfalls prompted them to launch Shield Operations, simply offering a higher quality product, in a more cost-effective manner, with reduced turnaround times. Our experience had taught us that our clients value open and accessible lines of communication, superior results and an understanding that the nature of our business is such that rapid delivery is of paramount importance. It was on this basis that Shield was built and on this ethos that it continues to grow.

At Shield we also understand that flexibility is the key to success. The only way to combat an adversary as unpredictable as fraud is to be equally adaptable in each case and deploy a bespoke package, tailored in size, depth and content. This has enabled us to deliver proven results, whilst maintaining the highest standards of customer care and discretion.

Our services protect clients from the ever-changing nature of fraud and ongoing research enables us to adapt in line with these changes to ensure our clients’ assets, along with their brand identity, are always well protected.

Shield Operations is a member of the Association of British Investigators and is bound by their Code of Ethics. The Association is endorsed by the Law Society, which is recognised as the premier professional body for private investigators working in the UK.

24 hours a day, 7 days a week, 365 days a year, Shield is on hand to deliver a quality service that is genuinely different.

Our fresh approach is based on transparency, integrity & professionalism. Our operations are conducted with the utmost professionalism and in accordance with the principles of Regulation of Investigatory Powers Act 2000 (RIPA).